Shipping Policy+New orders ship within 5 business days of order. There is a flat rate of $30 for each Plum ordered in the continental U.S. All Plum orders are shipped via ground. See FAQs for Canadian shipping rates.
Returns+Your Plum may be returned within 30 days of delivery for a refund. US Returns will be charged a return shipping fee of $30. Canada returns will be charged a $60 return shipping fee. Please contact Plum at firstname.lastname@example.org or 844.856.PLUM for more information.
Plum is designed and built to the highest quality, durability and innovation. Plum offers a one year limited warranty that covers defects in materials, workmanship and labor for Plum. Plum's warranty period is one year from the original date of delivery.
The following is not covered by this warranty:
- Abuse or misuse of Plum
- Usage not in accordance with Plum's product instructions
- Disassembling or tampering with Plum
- Problems caused by third party accessories, parts, or components
-Any Plum product or service that is used outside of the United States or Canada
Plum’s motorized system pierces the foil and closure, pressurizing the bottle with argon gas. Plum extracts the wine when you’re ready to drink it, in customized servings, for up to 90 days.
Plum identifies your wine, chills it to its ideal serving temperature and preserves it for up to 90 days, so you can enjoy the perfect glass at a single touch.
Any Bottle, Any Closure
Plum works with any standard 750ml bottle of wine with any closure, including natural cork, engineered cork, artificial cork and even metal screw caps.
Plum’s 7-inch, full-color IPS touchscreen lights up with a proximity sensor, and displays labels and key information about the wine.
Plum’s two separate cooling chambers set the perfect serving temperature for each varietal, so you can have sauvignon blanc at 46 degrees and cabernet at 66 degrees.
Plum has a built-in automated cleaning system, so it's always ready to pour the perfect glass.
Accessories designed to enhance your Plum experience
This Annual Maintenance Kit is used for cleaning the Plum Wine Dispenser and contains the following products:
- 2 Cleaning Bottles
- 1 Cleaning Container
- 2 Sealing Cups
- 16 Caps
- 16 Cleaning Solution Packs
- 1 Needle Cleaning Tool
The Plum argon canister preserves up to 160 bottles of wine, keeping every glass perfectly preserved.
Note: The Argon Canister must be replaced with the “Argon Tank Handle”. If you do not have this tool, or are unsure, please reach out to Customer Support via email@example.com