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Shipping Policy
+New orders ship within 5 business days of order. There is a flat rate of $30 for each Plum ordered in the continental U.S. All Plum orders are shipped via ground. See FAQs for Canadian shipping rates. -
Returns
+Your Plum may be returned within 30 days of delivery for a refund. US Returns will be charged a return shipping fee of $30. Canada returns will be charged a $60 return shipping fee. Please contact Plum at support@plum.wine or 844.856.PLUM for more information.
Plum is designed and built to the highest quality, durability and innovation. Plum offers a one year limited warranty that covers defects in materials, workmanship and labor for Plum. Plum's warranty period is one year from the original date of delivery.
The following is not covered by this warranty:
- Abuse or misuse of Plum
- Usage not in accordance with Plum's product instructions
- Disassembling or tampering with Plum
- Problems caused by third party accessories, parts, or components
-Any Plum product or service that is used outside of the United States or Canada
Features
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90-Day Preservation
Plum’s motorized system pierces the foil and closure, pressurizing the bottle with argon gas. Plum extracts the wine when you’re ready to drink it, in customized servings, for up to 90 days.
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Fully Automated
Plum identifies your wine, chills it to its ideal serving temperature and preserves it for up to 90 days, so you can enjoy the perfect glass at a single touch.
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Any Bottle, Any Closure
Plum works with any standard 750ml bottle of wine with any closure, including natural cork, engineered cork, artificial cork and even metal screw caps.
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7" Touchscreen
Plum’s 7-inch, full-color IPS touchscreen lights up with a proximity sensor, and displays labels and key information about the wine.
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Individually Chilled
Plum’s two separate cooling chambers set the perfect serving temperature for each varietal, so you can have sauvignon blanc at 46 degrees and cabernet at 66 degrees.
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Auto Clean
Plum has a built-in automated cleaning system, so it's always ready to pour the perfect glass.
Accessories
Accessories designed to enhance your Plum experience
Two Year Cleaning Pack
A two year supply of cleaning packets and caps to keep your Plum running smoothly
Plum Argon Canister
The Plum argon canister preserves up to 160 bottles of wine, keeping every glass perfectly preserved.
Note: The Argon Canister must be replaced with the “Argon Tank Handle”. If you do not have this tool, or are unsure, please reach out to Customer Support via support@plum.wine
Replacement Needles
Plum’s dual-core needles are rated to last 500 bottles each